Terms of Service
Clear, transparent rules governing our AI advisory, cloud security, and digital transformation services.
1. Introduction
Welcome to CloudSec AI. These Terms of Service ("Terms") govern your access to and use of our website, AI advisory, cloud architecture, and technical consulting services. Please note that CloudSec AI is a trading name of Instant Digital Ltd (the parent company). By engaging with our services or accessing our platform, you agree to be bound by these Terms.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these agreements.
2. Scope of Services
Through our trading name CloudSec AI, Instant Digital Ltd provides specialised IT infrastructure consulting, cloud security reviews, Microsoft 365 optimisations, and strategic AI implementation frameworks.
Deliverables
All project deliverables, technical roadmaps, architectural blueprints, and audit reports will be explicitly detailed in individual Statements of Work (SOW) or service agreements agreed upon prior to project kickoff.
3. Client Responsibilities
To ensure the successful delivery of consulting and technical integration services, clients agree to:
- Provide timely access to necessary technical environments, documentation, and key personnel.
- Ensure that all data provided to Instant Digital Ltd (trading as CloudSec AI) complies with applicable data protection laws, including UK GDPR.
- Maintain full backups of all data and system configurations prior to the commencement of any security implementation or cloud migration tasks.
4. Fees and Payment
Pricing for our services is structured either through fixed-price project packages or agreed hourly/retainer advisory engagements as outlined in our commercial proposals.
Invoices are issued according to the milestones specified in the relevant SOW and are payable within 14 days of the invoice date unless otherwise specified in writing. Late payments may incur interest charges in accordance with commercial statutory guidelines.
5. Intellectual Property
Pre-existing intellectual property (IP) owned by either party prior to the engagement remains the sole property of that party.
Upon full payment of applicable fees, Instant Digital Ltd grants the client a perpetual, non-exclusive licence to use custom documentation, roadmaps, and configuration frameworks generated specifically as deliverables for the client’s internal business operations.
6. Limitation of Liability
To the maximum extent permitted by UK law, Instant Digital Ltd (trading as CloudSec AI) shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business interruption.
Our total aggregate liability arising out of or relating to these terms or services rendered shall be strictly limited to the total fees paid by the client to Instant Digital Ltd for the specific project or service giving rise to the claim.
7. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms of Service, please contact our administrative team through our official contact portal.